A new Horizon Project Report from NMC focuses on how classroom instruction/education can create digitally literate students (and by default staff).
http://www.nmc.org/news/nmc-releases-horizon-project-strategic-brief-on-digital-literacy/
“While institutions have become more adept at integrating emerging technologies, our survey data revealed that there is still a lot of work to be done around improving digital literacy for students and faculty,”